Resources

This collection of technical content will help you get started with Atlassian products and take your experience to the next level. Here you'll find whitepapers, product documentations, e-books, reports, exciting videos and more on ITSM, Agile at Scale, Cloud Migration and Work Management with Atlassian tools. Find out how to best use Jira Software, Jira Service Management, Jira Align, Confluence, Trello and many more!

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Whitepaper & Reports

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In our whitepapers and reports, we give you exciting insights into the areas of digitalization and agility and show you in detail how you can achieve exactly that with the Atlassian products.

Scaled Agile Frameworks in a Nutshell

Are you overwhelmed by the different frameworks that all claim to be the best for scaling Agile? This eBook explains in short, simple terms how each framework interacts so you can decide what's right for your organization.
Jan, 18

Beyond the basics of scaling agile

Scaling agile is a complex, multidimensional issue. It is about changing people (skills and mindsets), practices (rituals and habits), and tools (used consistently and with discipline) to improve collaboration and the organization's ability to execute it's strategy.
Jan, 18

OKRs: Goal setting that focuses on outcomes

Agile development and OKRs go together perfectly. It’s been said that agile development decreases the costs of changing your mind.
Jan, 18

Program management wizardry

Let’s review some of the ways program managers are gathering the insights they need to support program execution and explore a new way they can plan, manage, and deliver across complex initiatives with less manual effort using Atlassian’s Jira Align – no magic wands, cloaks, or hats involved.
Jan, 18

Jira Align tip sheet

While it might seem like an overwhelming endeavor, implementing lean portfolio management processes is critical to the strategic transformation of your organization.
Jan, 18

Get the return on your digital transformation investment with Jira Align

We hear that thought process from many companies who look to invest in better ways of working to improve visibility, obtain tighter alignment across the business, and match the changing world with a greater level of adaptability.
Jan, 18

The future of ITSM is agile

To keep up in this world, IT organizations are finding ways to increase organizational agility while balancing the need for stability and predictability.
Jan, 18

Agile financial planning

Agile financial planning eliminates detailed project-level planning, slow funding processes, and variance analyses. It supports the concept of continuous development, and adopts rolling budgets that let product teams pivot quickly and adapt in a fast moving digital world.
Dec, 09

Amplify agility beyond product management

Read now 6 tips to amplify agility and inspire the rest of your organization.
Dec, 09

Product teams in an agile world

Many companies have good product development but inadequate product management processes in places.
Dec, 09

How to use predictive metrics to measure the success of your agile transformation

Track and measure the processes and behaviors that drive broader results. This small set of measures then becomes a day-to-day dashboard that tracks and demonstrates your success and makes the case for your agile transformation throughout the wider organization.
Dec, 09

How to overcome dependencies, align teams, and deliver predictably

As organizations move beyond the adoption of agile at the team level, program leaders are charged with the Herculean task of communicating strategic goals down to working teams while delivering status updates up the chain from ceremonious meetings and managing expectations at the portfolio and executive levels.
Dec, 09

The definitive guide to OKRs

By setting and tracking OKRs, you will push yourself to perform at a higher level. OKRs can also create a track record of your performance, which you can use for future conversations with hiring managers and job interviews.
Dec, 09

Leading transformation though uncertainty

This paper, which focuses on agile leadership, is meant to help leaders understand the principles of the agile mindset so they can inspire and drive cultural change.
Dec, 09

Lean Portfolio Management

Lean Portfolio Management brings time-tested lean principles to the teams and leaders that are best positioned to drive organizational change.
Dec, 09

Agile financial planning

Agile financial planning eliminates detailed project-level planning, slow funding processes, and variance analyses. It supports the concept of continuous development, and adopts rolling budgets that let product teams pivot quickly and adapt in a fast moving digital world.
Dec, 09

Amplify agility beyond product management

Read now 6 tips to amplify agility and inspire the rest of your organization.
Dec, 09

Beyond the basics of scaling agile

Scaling agile is a complex, multidimensional issue. It is about changing people (skills and mindsets), practices (rituals and habits), and tools (used consistently and with discipline) to improve collaboration and the organization's ability to execute it's strategy.
Jan, 18

Get the return on your digital transformation investment with Jira Align

We hear that thought process from many companies who look to invest in better ways of working to improve visibility, obtain tighter alignment across the business, and match the changing world with a greater level of adaptability.
Jan, 18

How to overcome dependencies, align teams, and deliver predictably

As organizations move beyond the adoption of agile at the team level, program leaders are charged with the Herculean task of communicating strategic goals down to working teams while delivering status updates up the chain from ceremonious meetings and managing expectations at the portfolio and executive levels.
Dec, 09

How to use predictive metrics to measure the success of your agile transformation

Track and measure the processes and behaviors that drive broader results. This small set of measures then becomes a day-to-day dashboard that tracks and demonstrates your success and makes the case for your agile transformation throughout the wider organization.
Dec, 09

Jira Align tip sheet

While it might seem like an overwhelming endeavor, implementing lean portfolio management processes is critical to the strategic transformation of your organization.
Jan, 18

Leading transformation though uncertainty

This paper, which focuses on agile leadership, is meant to help leaders understand the principles of the agile mindset so they can inspire and drive cultural change.
Dec, 09

Lean Portfolio Management

Lean Portfolio Management brings time-tested lean principles to the teams and leaders that are best positioned to drive organizational change.
Dec, 09

OKRs: Goal setting that focuses on outcomes

Agile development and OKRs go together perfectly. It’s been said that agile development decreases the costs of changing your mind.
Jan, 18

Product teams in an agile world

Many companies have good product development but inadequate product management processes in places.
Dec, 09

Program management wizardry

Let’s review some of the ways program managers are gathering the insights they need to support program execution and explore a new way they can plan, manage, and deliver across complex initiatives with less manual effort using Atlassian’s Jira Align – no magic wands, cloaks, or hats involved.
Jan, 18

Scaled Agile Frameworks in a Nutshell

Are you overwhelmed by the different frameworks that all claim to be the best for scaling Agile? This eBook explains in short, simple terms how each framework interacts so you can decide what's right for your organization.
Jan, 18

The definitive guide to OKRs

By setting and tracking OKRs, you will push yourself to perform at a higher level. OKRs can also create a track record of your performance, which you can use for future conversations with hiring managers and job interviews.
Dec, 09

The future of ITSM is agile

To keep up in this world, IT organizations are finding ways to increase organizational agility while balancing the need for stability and predictability.
Jan, 18

8 myths about moving to the cloud debunked

These myths might be a holdover from a time when small teams adopted cloud faster and earlier than the big enterprises, but today the concerns behind them are most definitely mythology.
Jan, 18

8 myths about moving to the cloud debunked

These myths might be a holdover from a time when small teams adopted cloud faster and earlier than the big enterprises, but today the concerns behind them are most definitely mythology.
Jan, 18

Top 10 trends that will shape modern infrastructure and operations in 2020

This report describes the top trends that will shape the i&o role in 2020 and summarizes what the modern i&o team should start, continue, and stop using.
Jan, 18

Whitepaper: Top three reasons your IT team needs Jira Service Management

Whether you're just starting to implement ITSM in your organization or you're looking for a better solution, here's why Jira Service Management is right for you.
Jan, 18

What is IT Service Management

Good ITSM software helps IT reach others in their organizations with cross-team collaboration.
Jan, 18

The future of ITSM is agile

To keep up in this world, IT organizations are finding ways to increase organizational agility while balancing the need for stability and predictability.
Jan, 18

Top five reasons your IT team needs Jira Service Management Data Center

It is our self-managed, enterprise edition that gives you the reliability and compliance your organization demands while ensuring your teams can work faster and smarter.
Jan, 18

Three trends are transforming the Service Desk

To better meet customers’ needs and increase service quality and speed, infrastructure and operations (I&O) teams must understand how these trends affect and expand the service desk landscape.
Jan, 18

Proven drivers for unlocking high-velocity ITSM

Organizations can thrive in today’s market by focusing on collective (rather than siloed) effectiveness when it comes to people, practices, and technology.
Dec, 21

Proven drivers for unlocking high-velocity ITSM

Organizations can thrive in today’s market by focusing on collective (rather than siloed) effectiveness when it comes to people, practices, and technology.
Dec, 21

The future of ITSM is agile

To keep up in this world, IT organizations are finding ways to increase organizational agility while balancing the need for stability and predictability.
Jan, 18

Three trends are transforming the Service Desk

To better meet customers’ needs and increase service quality and speed, infrastructure and operations (I&O) teams must understand how these trends affect and expand the service desk landscape.
Jan, 18

Top 10 trends that will shape modern infrastructure and operations in 2020

This report describes the top trends that will shape the i&o role in 2020 and summarizes what the modern i&o team should start, continue, and stop using.
Jan, 18

Top five reasons your IT team needs Jira Service Management Data Center

It is our self-managed, enterprise edition that gives you the reliability and compliance your organization demands while ensuring your teams can work faster and smarter.
Jan, 18

What is IT Service Management

Good ITSM software helps IT reach others in their organizations with cross-team collaboration.
Jan, 18

Whitepaper: Top three reasons your IT team needs Jira Service Management

Whether you're just starting to implement ITSM in your organization or you're looking for a better solution, here's why Jira Service Management is right for you.
Jan, 18

Top 10 trends that will shape modern infrastructure and operations in 2020

This report describes the top trends that will shape the i&o role in 2020 and summarizes what the modern i&o team should start, continue, and stop using.
Jan, 18

Don't measure the wrong things

Why you should care about outcomes, not just outputs.
Jan, 18

OKRs: Goal setting that focuses on outcomes

Agile development and OKRs go together perfectly. It’s been said that agile development decreases the costs of changing your mind.
Jan, 18

Should you pivot or persevere?

The real value of your company is directly tied to your enterprise agility—your ability to realize your maximum potential in the face of constant change.
Jan, 18

Three trends are transforming the Service Desk

To better meet customers’ needs and increase service quality and speed, infrastructure and operations (I&O) teams must understand how these trends affect and expand the service desk landscape.
Jan, 18

Collaborative work management powers innovation at leading enterprises

Companies with more advanced collaboration practices have dedicated collaboration facilitation teams, utilize automation, and have best-of- breed solutions to prioritize more complex business goals and drive greater business benefits.
Dec, 21

Kiss your projects goodbye

The idea is to ensure that products and solutions are error-free and meet the customers’ needs. The responsibility for customer outcomes is shared across leadership, portfolio teams and program teams.
Dec, 09

Collaborative work management powers innovation at leading enterprises

Companies with more advanced collaboration practices have dedicated collaboration facilitation teams, utilize automation, and have best-of- breed solutions to prioritize more complex business goals and drive greater business benefits.
Dec, 21

Don't measure the wrong things

Why you should care about outcomes, not just outputs.
Jan, 18

Kiss your projects goodbye

The idea is to ensure that products and solutions are error-free and meet the customers’ needs. The responsibility for customer outcomes is shared across leadership, portfolio teams and program teams.
Dec, 09

OKRs: Goal setting that focuses on outcomes

Agile development and OKRs go together perfectly. It’s been said that agile development decreases the costs of changing your mind.
Jan, 18

Should you pivot or persevere?

The real value of your company is directly tied to your enterprise agility—your ability to realize your maximum potential in the face of constant change.
Jan, 18

Three trends are transforming the Service Desk

To better meet customers’ needs and increase service quality and speed, infrastructure and operations (I&O) teams must understand how these trends affect and expand the service desk landscape.
Jan, 18

Top 10 trends that will shape modern infrastructure and operations in 2020

This report describes the top trends that will shape the i&o role in 2020 and summarizes what the modern i&o team should start, continue, and stop using.
Jan, 18
Our eBooks are comprehensive guides on ITSM, Agile at Scale, Atlassian Cloud and Work Management. Here you will find the most detailed insights!

Leading a lean portfolio

In this paper, we’ll describe the five important shifts that portfolio managers must make as they move to a lean approach to planning, funding, and tracking product development work.
Dec, 21

Leading a lean portfolio

In this paper, we’ll describe the five important shifts that portfolio managers must make as they move to a lean approach to planning, funding, and tracking product development work.
Dec, 21

The complete guide to Atlassian for ITSM

Based on our experience working with leading enterprises, we’ll share best practices on how to reimagine your core ITSM practices by combining team-centric practices with Atlassian’s best-of-breed ITSM solution.
Dec, 21

The complete guide to Atlassian for ITSM

Based on our experience working with leading enterprises, we’ll share best practices on how to reimagine your core ITSM practices by combining team-centric practices with Atlassian’s best-of-breed ITSM solution.
Dec, 21

Case studies

[See all]
This collection of technical content helps you get started with Infobip. Find detailed technical and product documentation, browse through how-to use cases, and learn how to implement Infobip products and solutions to better communicate with your customers.Here you can find all the information you need or you can also add for support

For transparency across a global team, Dice.com chooses Atlassian

DHI is gradually moving the entire company to Atlassian as its single work platform. This is greatly improving teamwork, communication and efficiency across all departments and geographies.
Jan, 20

For transparency across a global team, Dice.com chooses Atlassian

DHI is gradually moving the entire company to Atlassian as its single work platform. This is greatly improving teamwork, communication and efficiency across all departments and geographies.
Jan, 20

The story behind the picture - How VSCO scaled with Atlassian Cloud

As VSCO grew from a photography app to a rapidly growing subscription business and vibrant global community of users, so too has their need for fast, effective collaboration. All it took was one Atlassian power user to unlock the tools’ – and their teams’ – potential.
Jan, 20

The story behind the picture - How VSCO scaled with Atlassian Cloud

As VSCO grew from a photography app to a rapidly growing subscription business and vibrant global community of users, so too has their need for fast, effective collaboration. All it took was one Atlassian power user to unlock the tools’ – and their teams’ – potential.
Jan, 20

Reimagining ITSM - How leading organizations modernize with Atlassian

In this ebook, learn how leading organizations across industries and sizes transformed service management with Atlassian.
Jan, 20

Twitter reduces its support email volume by 80% with Jira Service Management

Learn how Twitter tapped Atlassian’s Jira Service Management for an intuitive, scalable customer portal solution.
Jan, 20

Twitter reduces its support email volume by 80% with Jira Service Management

Learn how Twitter tapped Atlassian’s Jira Service Management for an intuitive, scalable customer portal solution.
Jan, 20

Reimagining ITSM - How leading organizations modernize with Atlassian

In this ebook, learn how leading organizations across industries and sizes transformed service management with Atlassian.
Jan, 20
Watch our experts explaining how to use Atlassian tools in the right way and giving you exciting new updates on ITSM, Agile at Scale and Work management.

How ESL has adapted Jira to link teams around the world for e-sports event planning

With the help of our Atlassian experts, ESL implemented Jira and extended it for seamless event planning, from concept through to post-event analytics. Check the video and walk away with examples of how teams are using Jira and the benefits they’ve seen!
Jan, 12

Atlassian Partner of the Year 2019: Rising star EMEA

Atlassian announced that venITure has received Atlassian Partner of the Year 2019: Rising star EMEA for their outstanding contribution and achievements during the calendar year 2019. This includes exceptional efforts in developing new business, thought leadership, products and services that complement Atlassian.
Jan, 12
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Infobip Shift Conference 2021

In 2021 we were sponsoring the Infobip Shift conference in Croatia again. This video gives you a small insight into the great atmosphere on site!
Nov, 26

State of the art project management with Jira & Confluence – Meet & Greet with Frank Thelen

The project managers from LeasePlan and venITure have met Frank Thelen to talk about Jira and Confluence as project management solutions. In the video, you will find out what challenges were encountered during the implementation of the Atlassian tools, what results were achieved and what advantages the implementation in the cloud offers.
Nov, 26
1 2

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